How can I reactivate my canceled hosting package?

If your hosting package was canceled and you would like to reactivate it, first thing you need to do is to contact our Accounts department with your request.
If we have a backup of your account, we will be able to recover and restore it for you. You will be required to pay an additional fee of $15 for the backup plus a full price of a new hosting package. After our Accounts department approves that the backup of your account is available, the following will be done:


   - You will need to let us know the desired hosting package/billing cycle you would like to have
   - We will create an invoice for the new hosting package + $15 backup fee
   - Once the invoice is paid, we will restore the backup in your newly created account


  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

What payment methods do you accept for domain registrations?

Currently we accept direct Visa, MasterCard, American Express and Ecocash payments. We also...

Do you have any discount coupons?

Yes, we have monthly coupons for domain registrations and transfers. To find out about new...

I mistyped the domain name when registering. Can you issue a refund?

Unfortunately, domain name registrations or renewals are not refundable.

How can I renew my domain?

You can renew your domain at any time through your clientzone control panel. In order to renew...

Do you email notices about pending domain expirations?

Yes, we do. Our system automatically sends out renewal notices beginning 60 days prior to the...